Case study · Commerce and retail

Nokia Arena: at-venue remote ordering

Fans at Nokia Arena skip the queues: they order from their seat, pay on their phone and pick up when their order is ready.

Nokia Arena exterior at night

The challenge

Queues at stadiums and arenas cost fans time and venues sales.

What we built

An at-venue remote ordering solution. Customers scan a QR code to see the product listing, choose what they want and pay by card or mobile pay. A timer tells them when the order is ready, they pick it up, and the receipt is sent to their email.

The platform

Delivered on the commerce, order management and payments platform that now forms stagemachine Commerce.

OutcomeCustomers easily place orders and skip ordering queues right from their seat.
Nokia Arena ordering flow: scan, choose, wait, pick up
Nokia Arena ordering flow: scan, choose, wait, pick up

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